How can we help?

Type of request

A specialist reads every inquiry — no bot, no call centre.

Ask a questionGeneral question about a grade or standardFind an equivalentCross-reference a grade to another standardRequest a quoteGet pricing for material, form and quantitySomething elseTell us in your own words — we will route it.

The target standard

Which standard do you need it in?

Where it has to land

We look the match up in our own catalogue — only standards we actually hold are listed.

Target standard

Your standard

The application

What will the material be used for?

The application

The application decides which properties an equivalent must actually match.

Application

Other application

The product form

Start with the shape — it decides what we ask next.

Shape first

The shape decides which dimensions we ask for next — a plate needs different figures than a tube.

Dimensions & tolerances

The dimensions for that shape, and the tolerance class.

Form and dimensions

A mill prices form and dimensions — without them any figure is a guess.

Thickness (mm)

Width (mm)

Outer diameter (mm)

Wall thickness (mm)

Length (mm)

Dimensions

Tolerances

Other tolerance

Quantity & delivery

Quantity, delivery address and target date.

Quantity, destination, date

Quantity sets the price break, the country decides customs and freight, the date decides stock or rolling.

Quantity

Unit

Delivery country

From stockWhatever is available right now.As soon as possibleNo fixed date — the earliest you can manage.On a fixed dateName the day the material has to be on site.

Delivery date

The inspection document

Which inspection document does the order need?

Certificate to EN 10204

The certificate is part of the contract — pick the level your customer or the standard demands.

NoneNo inspection document needed.EN 10204 2.1The mill's own declaration — no test results.EN 10204 3.1Test certificate with actual values from the batch.EN 10204 3.2Like 3.1, additionally countersigned by an independent inspector.

Surface & condition

Surface and heat treatment on delivery.

As-delivered state

Surface and heat treatment change both the price and the lead time — and often the grade that fits.

Surface condition

Other surface condition

Heat treatment

Other heat treatment

Your message

Describe your case in your own words.

What it is about

The more precisely you describe the case, the more precise the answer.

Message

Your details

Three details and we are done.

Where the answer goes

So a specialist can reply to you directly — not to a ticket number.

Name

Email

Company

Review & send

A quick check, then it goes out.

One last look

We reply by email — usually the same working day.

Check your answers, then send your inquiry.